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Accelerating the modernization of IT infrastructure across government.

The Centers of Excellence

These centers may change or grow to fit the needs of different sectors of government.

This is a significant step forward in the government’s commitment to improve citizens’ lives.”
— Chris Liddell, White House Deputy Chief of Staff
The Centers of Excellence have come in and started a positive cultural intervention at USDA.”
— Gary Washington, USDA CIO
The Centers of Excellence will deliver benefits to the American people for many years ahead.”
— Jared Kushner, Sr. Advisor to the President

Latest Update

August 17, 2018
Customer Journey Analysis for the USDA Direct Farm Loans Program

The Customer Experience Center of Excellence followed a customer journey mapping model for the Farm Service Agency (FSA) to evaluate the experience of producers and service center staff in applying for and processing direct farm loan applications…

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We’re looking for highly skilled professionals that are passionate about making a positive impact in the government and thrive in fast paced environments.

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