What can HUD do to create this experience for Lois?
Unify HUD policy, regulatory, and guidance updates:
Ease the work intermediaries have to do to find, interpret, and implement new policy, regulations, and guidance by establishing a single, searchable digital location to find all policy updates and announcements.
Launch a collaboration network for sharing best practices:
Support intermediaries with additional technical assistance and best practices by providing a social network platform that enables intermediaries to connect and ask one another questions, share best practices, and see hot topics.
Standardize and simplify inspections:
Alleviate the uncertainty of HUD inspections by aligning requirements and timing across program areas.
Define minimum levels of compliance:
Relieve the burden of time consuming reporting requirements, increase flexibility in how funds are used while maintaining appropriate oversight of taxpayer dollars by simplifying compliance requirements across program areas, and establishing clear minimum standards for operational performance.
Convene and facilitate holistic services for citizens:
Save money and enable service providers to meet the holistic needs of residents more easily by establishing partnerships among federal agencies that make tailoring support services a clear and accessible activity.